DentalWize (Durbanville)
According to our open methodology, this clinic scored 54.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #11 of 16 ranked clinics · Last checked: 24 September 2026
54.4/100
Positions by Rating Profile
- Overall Transparency & Trust#1154.4/100
- Best for Expats#1055/100
- Best for Dental Implants#1147/100
- Best for Emergency Dental Care#955.8/100
- Best Price Transparency#1139.2/100
- Best English-speaking Clinics#860.7/100
- Best for Families / Children#657.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anaesthesia or sedation info found on site.
Summary
Multi-branch dental group across the Western Cape (Durbanville, Bellville, Parklands, Somerset West and others) offering paediatric, preventative, implant-supported and emergency care. Branch phone numbers and WhatsApp published; full street addresses and prices not published on homepage.
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3.5 of 10 verifiable points (missing: mentioned for: best dentist Cape Town; mentioned for: English speaking dentist Cape Town; mentioned for: dental implants Cape Town; mentioned for: emergency dentist Cape Town; mentioned for: Cape Town dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Own-domain photo of the branch's own building/signage [dentalwize-durbanville-deepen] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ? | Address and map published | 0/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
13.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-24 [dentalwize-durbanville-deepen-15] | 3/6 |
| ◐ | Google review volume as of 2026-09-24 [dentalwize-durbanville-deepen-12] | 2.5/3 |
| ✓ | Review recency [dentalwize-durbanville-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner reply found on a lowest-rated review [dentalwize-durbanville-deepen-10] | 2/2 |
| ✗ | No recurring complaints Multiple reviews describe feeling dismissed/unheard and poor follow-up communication [dentalwize-durbanville-deepen-2] | 0/2 |
| ✓ | No suspicious review patterns Histogram not a 100% spike, dates spread widely, reviewers have review history [dentalwize-durbanville-deepen-11] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms Not established: Hellopeter has only a group-wide "Dental Wize" page with no branch address; no WhatClinic or Trustpilot profile (checked 2026-10-01). [dentalwize-durbanville-deepen-16] [dentalwize-durbanville-deepen-17] [dentalwize-durbanville-deepen-18] | 0/0.5 |
Medical Infrastructure
7 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✗ | Orthodontics Full services catalogue read; no orthodontics category [dentalwize-durbanville-deepen-3] | 0/2 |
| ✓ | Oral surgery Extractions and wisdom-tooth impaction surgery documented [dentalwize-durbanville-deepen-13] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible "Book at Durbanville" is a click-to-call phone link, not an online scheduler [dentalwize-durbanville-deepen-4] | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Weekday hours extend to 21h00 and the branch offers Saturday availability [dentalwize-durbanville-deepen-14] | 1.5/1.5 |
AI & Search Visibility
3.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Cape Town", "English speaking dentist Cape Town", "dental implants Cape Town", "emergency dentist Cape Town", "Cape Town dental clinic for expats".
| ✗ | Mentioned for: best dentist Cape Town Not present in the top web results for "best dentist Cape Town" on 2026-09-24. [dentalwize-durbanville-deepen-5] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Cape Town Not present in the top web results for "English speaking dentist Cape Town" on 2026-09-24. [dentalwize-durbanville-deepen-6] | 0/1 |
| ✗ | Mentioned for: dental implants Cape Town Not present in the top web results for "dental implants Cape Town" on 2026-09-24. [dentalwize-durbanville-deepen-7] | 0/1 |
| ✗ | Mentioned for: emergency dentist Cape Town Not present in the top web results for "emergency dentist Cape Town" on 2026-09-24. [dentalwize-durbanville-deepen-8] | 0/1 |
| ✗ | Mentioned for: Cape Town dental clinic for expats Not present in the top web results for "Cape Town dental clinic for expats" on 2026-09-24. [dentalwize-durbanville-deepen-9] | 0/1 |
| ✗ | Structured data on website JSON-LD present but no business-entity type [s1] | 0/1.5 |
| ✓ | Google indexing quality 5 pages of the clinic's own site are among the 9 results of a name-and-city web search on 2026-10-02, the first at position 4. [dentalwize-durbanville-av3] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr Wilkinson [s1] [dentalwize-durbanville-doclic] [dentalwize-durbanville-hpcsa-dp0101419] | Children and special needs (Durbanville) | DP 0101419 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
| Dr Safodien [s1] [dentalwize-durbanville-doclic] [dentalwize-durbanville-hpcsa-dp0126624] | Paediatric dentistry (Sun Valley) | DP 0126624 | Registration number with the HPCSA, South Africa’s statutory council for health professions; registration active on its public iRegister (checked 30 September 2026). |
| Dr Loraine Louw [s1] | Children's dentistry | not verified | — |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Address and map published
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://dentalwize.com/ |
|---|---|
| Phone | +27 21 975 7478 |
| +27 61 412 2446 | |
| https://www.facebook.com/dentalwize | |
| Google Maps | Map listing |
| Address | 40 Wellington Rd, Durbanville, Cape Town, 7550 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://dentalwize.com/ | JSON-LD on all 27 pages read, but types found are WebPage/Article/Person/CollectionPage/ProfilePage etc. - no Dentist/MedicalClinic/LocalBusiness/Organization entity | 2026-09-24 |
| dentalwize-durbanville-refresh | https://www.google.com/maps/place/DentalWize+Durbanville/@-33.82773… | most recent review 1 month ago (Lee Osman, Sage Stone) | 2026-08-25 |
| dentalwize-durbanville-doclic | https://hpcsaonline.custhelp.com/app/i_reg_form | searched: surname=Safodien (wildcard), register=DENTIST -> MISS SAFODIEN TAMIYA, DP 0126624, Cape Town 7945, ACTIVE (the only Safodien on the DENTIST register; registry lists the honorific as 'Miss' rather than 'Dr') | 2026-08-25 |
| dentalwize-durbanville-deepen | https://dentalwize.com/wp-content/uploads/2025/12/DentalWize-Durban… | Photo of the physical building frontage with "DentalWize Tel: 021 975 7478" signage matching the branch's own phone number | 2026-09-24 |
| dentalwize-durbanville-deepen-2 | https://www.google.com/maps?cid=232280365580912529&hl=en | Marlene Opperman (2026-07-16, 1*) and Sage Stone (2026-07-08, 1*) both describe severe dental anxiety not being taken seriously ("did not feel seen"/similar wording); Chloe Georgia Green (2026-03-16, 1*): promised a root-canal quotation "within 8-10 days", still not received after 3 weeks | 2026-09-24 |
| dentalwize-durbanville-deepen-3 | https://dentalwize.com/services/ | Complete category list (Cosmetic, Preventative, Surgical, Restorative, Anesthesia, Dentures) has no orthodontics/braces/aligners | 2026-09-24 |
| dentalwize-durbanville-deepen-4 | https://dentalwize.com/durbanville/ | "Book at Durbanville [tel:0219757478] 021 975 7478" - a phone link only, no date/time/service selection form | 2026-09-24 |
| dentalwize-durbanville-deepen-5 | search:best dentist Cape Town | Web search on 2026-09-24: results 1–9 were enamel.clinic (x2), whatclinic.com, optismile.co.za, jjteeth.co.za, blog.ubuntudental.com, en.wikipedia.org, singhadvanceddentistry.com, dentist.nearcapetown.co.za; the clinic's site and name were not among them. | 2026-09-24 |
| dentalwize-durbanville-deepen-6 | search:English speaking dentist Cape Town | Web search on 2026-09-24: results 1–9 were whatclinic.com, enamel.clinic, paradisedental.co.za, hbds.co.za, optismile.co.za, smithandvanlierop.co.za, jjteeth.co.za, dentalstudiocapetown.co.za, capedental.co.za; the clinic's site and name were not among them. | 2026-09-24 |
| dentalwize-durbanville-deepen-7 | search:dental implants Cape Town | Web search on 2026-09-24: results 1–9 were whatclinic.com (x2), jjteeth.co.za, optismile.co.za, allsmilesdentist.co.za, moltenodental.co.za, prosthodontistincapetown.co.za, singhadvanceddentistry.com, en.wikipedia.org; the clinic's site and name were not among them. | 2026-09-24 |
| dentalwize-durbanville-deepen-8 | search:emergency dentist Cape Town | Web search on 2026-09-24: results 1–9 were whatclinic.com, optismile.co.za, thedentalpeople.co.za, moltenodental.co.za (x2), dentalstudiocapetown.co.za, stellarhealth.co.za, paradisedental.co.za, cptdentistry.com; the clinic's site and name were not among them. | 2026-09-24 |
| dentalwize-durbanville-deepen-9 | search:Cape Town dental clinic for expats | Web search on 2026-09-24: results 1–9 were whatclinic.com, facebook.com, enamel.clinic, capetowndentalrating.com, optismile.co.za, d7.westerncape.gov.za, capedental.co.za, smithandvanlierop.co.za, hbds.co.za; the clinic's site and name were not among them. | 2026-09-24 |
| dentalwize-durbanville-deepen-10 | https://www.google.com/maps?cid=232280365580912529&hl=en | Owner reply to Chloe Georgia Green (2026-03-16): "Good day Chloe. We are truly sorry for any inconveniences caused. This complaint has been sent to the relevant department as the Dr whom you saw is no longer at Durbanville." | 2026-09-24 |
| dentalwize-durbanville-deepen-11 | https://www.google.com/maps?cid=232280365580912529&hl=en | Histogram 35/11/6/13/170 (1-5*) of 235; 5* share 72%; reviews dated across 2025-11 to 2026-09 from accounts with 1-165 prior reviews | 2026-09-24 |
| dentalwize-durbanville-deepen-12 | https://www.google.com/maps?cid=232280365580912529&hl=en | Google listing 2026-09-24: 4.2 from 235 reviews, newest dated 2026-09-15 | 2026-09-24 |
| dentalwize-durbanville-deepen-13 | https://dentalwize.com/services/ | "IMPACTIONS - ...it needs to be surgically removed"; "EXTRACTIONS - Extraction is the surgical removal of teeth" | 2026-09-24 |
| dentalwize-durbanville-deepen-14 | https://dentalwize.com/durbanville/ | "Hours Monday - Thursday: 08h00-21h00, Friday: 08h00-17h00, Saturday availability by appointment" | 2026-09-24 |
| dentalwize-durbanville-deepen-15 | https://www.google.com/maps?cid=232280365580912529&hl=en | Google listing 2026-09-24: 4.2 from 235 reviews; histogram 1* 35 / 2* 11 / 3* 6 / 4* 13 / 5* 170 | 2026-09-24 |
| dentalwize-durbanville-hpcsa-dp0101419 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0101419: Caroline Wilkinson, Cape Town 7560; registration status ACTIVE; current practice category: independent practice general practitioner. | 2026-09-30 |
| dentalwize-durbanville-hpcsa-dp0126624 | https://hpcsaonline.custhelp.com/app/iregister_details/reg_number/D… | HPCSA iRegister record for registration number DP 0126624: Tamiya Safodien, Cape Town 7945; registration status ACTIVE; current practice categories: public service community service; independent practice general practitioner. | 2026-09-30 |
| dentalwize-durbanville-deepen-16 | https://www.hellopeter.com/dental-wize | Hellopeter: unclaimed business page "Dental Wize" (Health & Medical, 17 reviews in all, 1 in the last 12 months) with no address; its recent review names a dentist who is not on the Durbanville team, so the page cannot be tied to this branch of the group (checked 2026-10-01) | 2026-10-01 |
| dentalwize-durbanville-deepen-17 | https://www.whatclinic.com/dentists/south-africa/bellville | WhatClinic: its Bellville dentist listing (all 3 pages, 21 clinics) and Cape Town listing (4 pages, 42 clinics) have no profile for DentalWize (checked 2026-10-01) | 2026-10-01 |
| dentalwize-durbanville-deepen-18 | https://www.trustpilot.com/review/dentalwize.com | Trustpilot: no company page for dentalwize.com (checked 2026-10-01) | 2026-10-01 |
| dentalwize-durbanville-av3 | search:"DentalWize" Durbanville | Web search run on 2026-10-02 (English, US results) for the clinic's name and city: 9 results listed. Its own pages: dentalwize.com (five pages, 4th to 8th). Listed before the first of them: ZoomInfo, Facebook and a regional listing. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Google indexing quality changed from partial to good after a name-and-city web search on 2026-10-02 (own site first listed at position 4 of 9). |
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: only a group-wide Hellopeter page without a branch address, no WhatClinic or Trustpilot profile, so onOtherPlatforms is now unknown; the datum previously rested only on the group's own site. |
| 2026-09-24 | Search visibility checked on 2026-09-24 for the five pending Cape Town queries — "best dentist Cape Town", "English speaking dentist Cape Town", "dental implants Cape Town", "emergency dentist Cape Town" and "Cape Town dental clinic for expats": not present for "best dentist Cape Town", "English speaking dentist Cape Town", "dental implants Cape Town", "emergency dentist Cape Town" and "Cape Town dental clinic for expats". |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (services, Durbanville branch and contact pages) and its Google listing (newest and lowest review sorts). Recorded: a genuine photo of the branch's own building; in-house oral surgery (extractions, wisdom-tooth impactions) but no orthodontics; "Book at Durbanville" is a phone link, not online scheduling; hours extend to 21h00 on weekdays with Saturday availability; owner replies to reviews; recurring complaints about anxious patients feeling dismissed and slow follow-up communication; no signs of manipulated reviews despite a sizeable share of low ratings. Still unverified: X-ray/CBCT equipment, a map alongside the published address, work with international patients, TripAdvisor presence. |
| 2026-08-25 | License verification 2026-08-25 against HPCSA iRegister: found active registrations for Dr Wilkinson (Caroline Wilkinson, DP 0101419 - the only Wilkinson on the dentist register) and Dr Safodien (Tamiya Safodien, DP 0126624 - the only Safodien on the register, listed under title 'Miss'); Dr Loraine Louw not confidently isolated among 46 'Louw' dentist registrations. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, phone unchanged, open status; resolved the previously vague 'Durbanville, Cape Town; multiple branches' address to the Durbanville branch's street address, 40 Wellington Rd, Durbanville, 7550, via Google Maps. Captured first Google rating 4.1 (229 reviews). |
A question or a correction?
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